1. Presentation of the site
The site www.elec-tonic.com (hereinafter "the Site") is operated by Elec'Tonic, a company registered in France, whose address is:
-
7 rue du champ de la taillée, APPT 190, Seynod, Haute-Savoie, 74600, France.
2. Object
These General Conditions of Sale (GCS) govern the sale of products available on the site www.elec-tonic.com between the company Elec'Tonic and any customer (hereinafter “the Customer”).
3. Acceptance of the T&Cs
Any order placed on www.elec-tonic.com implies unreserved acceptance of these T&Cs. Acceptance of the T&Cs is evidenced by validation of the order.
4. Products
The products offered for sale are those presented on the Site on the day of the order. The characteristics, descriptions and prices of each product are indicated on the pages of the Site. Elec'Tonic reserves the right to modify the assortment of products offered at any time.
5. Price
Product prices are listed in euros (€), inclusive of all taxes (TTC), unless otherwise stated. Delivery charges are added to the total amount of the order and are specified before confirmation of the order. Elec'Tonic reserves the right to modify its prices at any time, it being understood, however, that the price charged will be that in effect at the time of the order.
6. Order
The Customer can place an order on the Site by following the ordering steps and providing the information necessary for delivery and payment. Once the order has been validated, Elec'Tonic will send a confirmation email to the Customer. Any order can only be validated once payment has been made.
7. Payment
Payment for orders is made online, using the secure payment methods offered on the Site. The Customer guarantees that they are fully authorized to use the chosen payment method.
8. Delivery
Elec'Tonic ships the products to the address indicated by the Customer when ordering. Delivery times depend on the delivery method chosen by the Customer. Delivery costs are calculated based on the destination, the weight of the products, and the delivery method selected.
The risks associated with transport are transferred to the Customer as soon as the products leave the premises of Elec'Tonic.
9. Right of Withdrawal
In accordance with current legislation, the Customer has a period of 14 calendar days from receipt of the order to exercise their right of withdrawal, without having to provide reasons. The Customer must inform Elec'Tonic of its decision by email or via the withdrawal form available on the Site.
Products must be returned in their original condition, complete and unused, in their original packaging. Return shipping costs are the responsibility of the Customer, unless the delivered product is defective or does not correspond to the order.
10. Guarantee
Products sold on the Site benefit from a 2-year legal guarantee of conformity, in accordance with French law. In the event of a defective product, the Customer may request a replacement or refund under the conditions provided for by law.
11. Responsibility
Elec'Tonic cannot be held responsible for indirect, material or immaterial damages which could result from the use of the products. The responsibility of Elec'Tonic is limited to the amount of the order placed by the Customer.
12. Intellectual Property
All elements of the Site, whether visual, textual, or audio, are protected by intellectual property rights. The Client undertakes not to reproduce, use or exploit these elements in any way whatsoever without the prior authorization of Elec'Tonic.
13. Protection of Personal Data
The personal data collected when ordering is necessary for processing the order. Elec'Tonic undertakes not to disclose this information to third parties and to comply with legislation relating to the protection of personal data.
14. Disputes
These General Terms and Conditions are subject to French law. In the event of a dispute, the Customer may refer the matter to the competent court of their place of residence or the registered office of Elec'Tonic.
