Delivery Policy
1. Delivery Method
We deliver our products directly to the address of your choice. Shipping costs are calculated based on the destination and the shipping method chosen.
2. Estimated Delivery Times
Delivery times :
-
Processing time : We process orders within 1 to 2 business days. Orders are shipped Monday through Friday, excluding holidays.
-
Delivery time : Delivery time depends on your location. For all destinations, delivery time is generally 5 to 7 business days.
3. Order Deadline
Orders placed before 00:00 (local time) will be processed and shipped the same day (or within 1 to 2 business days).
4. Processing and Shipping Days
Orders are processed and shipped from Monday to Friday. We ship the packages Monday to Saturday, depending on the carrier selected.
5. Delivery costs
Shipping costs are calculated at checkout, based on your delivery address and the shipping method you choose. These costs will be clearly displayed before you complete your order.
6. Delivery Zones
We currently deliver to France, Belgium, Swiss, The Netherlands, Spain, And PortugalIf you are located outside of these areas, please check delivery availability for your country during the ordering process.
7. Delivery Delays
In rare cases, delays may occur due to carrier issues. If your order does not arrive within the estimated timeframe, please contact us at contact@elec-tonic.com, and we will do our best to resolve the issue.
8. International Delivery
For international deliveries (outside the areas listed above), additional charges may apply. Delivery time and charges will be calculated during the order process.